This Privacy Policy describes what information we collect, how we use and share it, and your rights — especially if you are a California resident. By using our Services, you agree to this Privacy Policy.
When it comes to your personal information we believe in transparency, not surprises. Before the details, here are a few of our core privacy principles.
We do not sell your personal information to anyone. It’s just not the type of business we’re in.
We only collect what we need to provide or improve the Services.
We share your personal information only with your permission or as described in this policy.
You trust us with your information, and this policy holds us accountable for protecting your rights and privacy.
The categories of personal information we collect, why we collect them, and how long we keep them (per CCPA/CPRA).
We do not sell or share personal information for cross-context behavioral advertising purposes, and we do not share data with third parties for marketing or promotional purposes.
When you use the Services, we collect the following, and use it only as described below.
We collect sensitive personal information (e.g. SSN, financial account info, precise geolocation) only as necessary to provide Services, detect and prevent fraud, and comply with legal requirements. We do not use or disclose it beyond purposes allowed under the CPRA without your consent.
California residents have the following rights. We will respond within 45 days to verified requests.
What categories and specific pieces of personal information we collect, use, disclose, or share.
Personal information we have collected, subject to legal exceptions.
Inaccurate personal information we hold about you.
Of any sale or sharing of your personal information.
Use of sensitive personal information to only necessary purposes.
We will not discriminate against you for exercising your privacy rights.
While no service is completely secure, we have a dedicated security team. We use firewalls, network redundancy, and vulnerability testing to keep your information safe. Payment information is transmitted using HTTPS encryption, and we maintain PCI DSS certification.
We retain personal information only as long as necessary for the purposes disclosed here, for legal compliance, or as otherwise required by law. Retention periods are listed in the Notice at Collection table above.
We may email you service-related announcements and transaction updates, plus optional marketing you can unsubscribe from at any time. By providing your phone number, you consent to receive conversational SMS related to your mortgage inquiry, application, and status updates.
Reply STOP to opt out; reply HELP for support. Message & data rates may apply; frequency may vary. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
We may modify this Privacy Policy from time to time. When we do, we will post the updated version and update the “Last Updated” date. If a modification meaningfully reduces your rights, we’ll notify you in accordance with the procedures in our Terms & Conditions.
To access, correct, or delete your personal information, or to exercise any privacy right, reach out any time.